
Payment Policy
Effective Date: February 24, 2025
At Conapownie, we aim to provide a smooth and secure shopping experience for all our customers. Our payment policy outlines the methods of payment accepted, security measures, and payment processing details to ensure your transactions are safe and easy.
1. Accepted Payment Methods
We accept the following payment methods for orders placed on our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Visa, MasterCard
- PayPal
- Apple Pay
- Google Pay
All payments are processed securely using industry-standard encryption to ensure the protection of your sensitive information.
2. Payment Authorization
When you place an order, you authorize Conapownie to charge your selected payment method for the total amount of your purchase, including any applicable taxes, shipping costs, or other fees. Please ensure that the payment information you provide is accurate and up-to-date.
3. Payment Processing
After you confirm your order, your payment will be processed immediately. Once your payment is successfully processed, you will receive an email confirmation with your order details. In the event that your payment is declined or not authorized, we will notify you and ask you to update your payment method before your order can be completed.
4. Security Measures
We take the security of your payment information seriously. All payment transactions are processed through secure, encrypted payment gateways. Conapownie uses Secure Socket Layer (SSL) technology to ensure that your personal and payment details are protected during the checkout process. We do not store your payment card details on our servers, and all transactions are handled through trusted third-party payment processors.
5. Taxes and Fees
Sales tax will be applied to orders based on the shipping destination and applicable state and local tax laws. The total amount of tax will be displayed at checkout before you confirm your order. Additionally, if you are purchasing from outside the United States, you may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
6. Payment Errors
If you experience any issues with your payment (such as a declined transaction, incorrect charge, or missing funds), please contact us immediately at info@conapownie.com or (808) 965-9592. We will assist you in resolving the issue as quickly as possible.
7. Fraud Prevention
To protect our customers and our business, Conapownie reserves the right to cancel or delay any order that is flagged as potentially fraudulent. We may contact you for additional verification or request alternative payment methods if necessary. Please ensure that the information you provide is correct to avoid delays in processing your order.
8. Payment Confirmation
Upon successful payment, you will receive a confirmation email with the details of your order. Please keep this confirmation for your records. If you do not receive an email confirmation within a reasonable time, please check your spam or junk folder or contact us for assistance.
9. Installment Payments
Currently, Conapownie does not offer installment payment plans or financing options. Full payment is required at the time of purchase.
10. Customer Service
If you have any questions regarding our payment process or need assistance with a payment issue, please contact our customer service team at:
- Email: info@conapownie.com
- Phone: (808) 965-9592
- Address: 12-7045 Wehelauniu St, Pahoa, Hawaii
Thank you for shopping at Conapownie. We are committed to ensuring that your shopping experience is safe, secure, and convenient.